PLEASE NOTE: eBay errors are common. If your item is showing "Failed to List" after attempting to list, you can learn more by clicking on the item receiving error to see what eBay is asking from your listing under 'eBay Status'.
This error is related directly to your eBay Business Policy, specifically the Shipping and Return Policy Business Policy Profiles on eBay.
Use these links to see your Business Policy Profiles:
- Edit your Business Policy Profiles on eBay (US)
- Edit your Business Policy Profiles on eBay (CA)
- Edit your Business Policy Profiles on eBay (UK)
- Edit your Business Policy Profiles on eBay (DE)
You will need three business policies named in the EXACT following format for JoeLister to recognize them:
- JOELISTER_PAYMENT_PROFILE
- JOELISTER_RETURN_POLICY_PROFILE
- JOELISTER_SHIPPING_PROFILE
If you are missing any of the above business policy profiles, then you will need to manually create them on eBay. Please see this article on how to manually create the business policies on eBay.